Privacy Policy - AutomatIQ Talent

1. Introduction

Learning Hub Pvt. Ltd., operating the AutomatIQ Talent platform ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website or use our services, whether you are based in Pakistan or abroad.

Our registered office is at: 202 CCA, FF Block, Phase 4, DHA, Lahore, Punjab, Pakistan.

2. Information We Collect

Personal Data

We may collect personally identifiable information such as your name, email address, phone number, and billing address when you register for an account, subscribe to a plan, or apply for a job through our platform.

Candidate Data

As an AI-driven talent acquisition platform, we process resumes, assessment responses, and video applications. This data is used solely to evaluate candidates for the specific role for which they applied and is not shared with unrelated third parties.

Usage Data

We automatically collect information about how you interact with the platform, including IP addresses, browser type, pages visited, and feature usage. This is used to improve service performance and security.

3. How We Use Your Information

To provide, operate, and maintain our services.
To process payments and manage subscriptions.
To facilitate the recruitment and hiring process on behalf of subscriber organisations.
To improve, personalise, and expand our services.
To send transactional emails (receipts, access credentials, service notifications).
To comply with legal obligations applicable in Pakistan and other relevant jurisdictions.

4. Data Sharing

We do not sell your personal data. We may share data with:

Payment processors for authorising and completing transactions.
Cloud infrastructure providers for hosting and storage.
AI service providers solely for generating assessment content as part of the platform feature set.
Legal or regulatory authorities when required by applicable law, court order, or government regulation in Pakistan or any other applicable jurisdiction.

5. Data Security

We use administrative, technical, and physical security measures including TLS encryption in transit and AES-256 encryption at rest. While we take all reasonable steps to protect your information, no security measure is infallible. We will notify affected users promptly in the event of a confirmed data breach.

6. Data Retention

We retain personal data for as long as your account is active or as required to fulfil the purposes described in this policy. Upon account deletion, personal data is purged within 90 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights including access to, correction, or deletion of your personal data. To exercise these rights, email info@automatiqtalent.com from your registered address. We will respond within 14 business days.

8. Cookies

We use cookies to maintain session state and improve the user experience. See our Cookie Policy for details.

9. Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Any disputes will be subject to the jurisdiction of the courts of Lahore, Punjab, Pakistan.

10. Contact Us

For privacy-related questions, contact us at info@automatiqtalent.com or by post at our registered office: 202 CCA, FF Block, Phase 4, DHA, Lahore, Punjab, Pakistan.